We know how frustrating and disruptive this outage has been, and we truly appreciate the patience our members have shown throughout the week.
At this time, MECU is still waiting for Sharetec, our core system provider, to restore access to our live environment. This is a nationwide event affecting credit unions that use Sharetec, and MECU remains in their restoration queue.
According to Sharetec, the outage was caused by an infrastructure failure involving physical equipment at a third-party data center that was overwhelmed by a cooling failure. Sharetec has been working to restore and validate affected systems and has successfully brought some credit unions back online over the last several days.
Please know that our team is ready. As soon as Sharetec restores our access, we will begin validating account and transaction data, and our staff will be available throughout the weekend if necessary to get our systems back up and running as quickly and accurately as possible.
Our drive-thrus will be open during normal Saturday business hours. Incoming ACH deposits are pending and will post once our live system is restored. Debit and ATM cards remain available within current offline limits. Online and mobile banking will remain unavailable until our environment is restored and validated.
Most importantly, your information remains secure. This was not a data breach, cyberattack, or ransomware event.
Thank you for your continued patience and for trusting MECU. We will continue to keep you informed as we receive meaningful updates from Sharetec.
View the full update and FAQs below.
We want to make you aware of a recent scam targeting financial institution members.
MECU has received reports of individuals calling members while making it appear that the call is coming from our phone number. During these calls, the scammers claim there are large pending transactions on the member’s account and request personal information to “verify” the account. In some cases, they also attempt to send a verification code to the member’s phone and ask the member to provide that code over the phone.
Please Remember:
Scammers often use technology to make their calls appear legitimate. Even if your caller ID displays MECU’s phone number, use caution and never share sensitive information unless you initiated the call and are certain you are speaking with a trusted MECU representative.
Protecting our members is a top priority. We encourage everyone to remain vigilant and contact us immediately if you have questions about a call, text message, or email claiming to be from MECU.
Thank you for helping us keep your accounts secure.
MECU is aware of fraudulent calls appearing to come from MECU, requesting credit card information. MECU will never contact you to request account or credit card details. Do not share any information. Report it to MECU immediately. More tips here >
MECU is ware of fraudulent calls appearing to come from MECU, requesting credit card information. MECU will never contact you to request account or credit card details. Do not share any information. Report it to MECU immediately. More tips here >
Thursday, May 29, 2025 at 6 p.m. via Zoom
Limited seating also available in the South lobby located at 8812 S. Walker Ave, OKC, OK 73139. RSVP with a MECU team member
Our New & Enhanced Fraud Protection Feature
Cardholders may be prompted to receive a One-Time Passcode (OTP) via text or email when making payments online. See our flyer for more details >
Questions? Contact us for more information
Mortgage rate discounts up to 0.25% with Core Member Rewards.
With Core Member Rewards, members can earn many benefits.
Join us for our annual MECU Caring for Community Foundation Charity Golf Tournament on Monday, October 5, 2026, at Hidden Trails Golf & Country Club in Oklahoma City, OK.
We apologize for the inconvenience — online loan applications are temporarily unavailable. In the meantime, please visit one of our branches or contact us directly for assistance. Thank you for your patience and understanding.
Safely dispose of sensitive documents and help protect your personal information with MECU Shred Days.
Turn everyday purchases into rewards. With the MECU Rewards Visa®, you can earn points on your spending and redeem them for cash back, travel, gift cards, merchandise, and more
Your Phone can help keep MECU cards safe and secure. Turn your cards off and on, control where your cards can be used, and receive instant alerts.
By clicking on this link you are being directed to a third party website that is not controlled or operated by MECU.
MECU is not responsible for the content of the third party website and does not represent either the third party or the member should the two enter into any type of transactional relationship.
The link to this website is not an endorsement of this third party by MECU. The privacy and security practices of the third party may be different from that practiced by MECU. You should take time to review the privacy and security policies of any website before providing any information to any third party.
By clicking on this link you are being directed to a third party website that is not controlled or operated by MECU.
MECU is not responsible for the content of the third party website and does not represent either the third party or the member should the two enter into any type of transactional relationship.
The link to this website is not an endorsement of this third party by MECU. The privacy and security practices of the third party may be different from that practiced by MECU. You should take time to review the privacy and security policies of any website before providing any information to any third party.
By clicking on this link you are being directed to a third party website that is not controlled or operated by MECU.
MECU is not responsible for the content of the third party website and does not represent either the third party or the member should the two enter into any type of transactional relationship.
The link to this website is not an endorsement of this third party by MECU. The privacy and security practices of the third party may be different from that practiced by MECU. You should take time to review the privacy and security policies of any website before providing any information to any third party.
By clicking on this link you are being directed to a third party website that is not controlled or operated by MECU.
MECU is not responsible for the content of the third party website and does not represent either the third party or the member should the two enter into any type of transactional relationship.
The link to this website is not an endorsement of this third party by MECU. The privacy and security practices of the third party may be different from that practiced by MECU. You should take time to review the privacy and security policies of any website before providing any information to any third party.
